I want to share three things that if you focus on,  you will be able to build a profitable business. 

I help too many business owners become more productive and profitable, and on every discovery call I have with them, I ask them many questions, but I focus on three main things: 

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This year, I'm committed to finding and reading all of the best books I can find. 

This is a fantastic book. It talks about leadership, team building, and building cultures. I will start my summary/review by introducing the author. If you master the concepts in the book, there is no limit on how far you can take your leadership skills. Do not read the book, study it. 

Who...

Every gifted man or woman in the world walked around on this earth, confused, and full of self-doubts.

Do I have what it takes to do this? Why should they listen to me? How can I make this happen?

The customer is always right provided the customer is right for you.

Instead of saying the customer is always right. Ask “ Is he or she the right customer for my business?”

I just fired a customer that wasn’t the right customer for my business. I was working with him on a...

We spend a lot of time at work, so creating boundaries in the workplace and around our work is extremely critical to our health and wellbeing. Our boundaries at work guide how you form relationships with managers, co-workers, and employees. Healthy boundaries can make the difference between...

Boundaries are your values, expectations, principles, or limits that you establish to keep yourself feeling safe physically, emotionally, and mentally. Setting healthy boundaries is permitting yourself to be you. It communicates to everyone what you stand for, what you are willing to do, and what...

The single guy who wants to get married, because he is tired of washing dishes will not be a good husband. He needs to dig deeper for another reason.

The young teenager who wants to be pregnant, because she likes pregnancy clothes will not be a good mother. She needs to learn about motherhood.

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Over twenty years ago, I walked into a used car dealership to buy my first car. It was an old red brick building that is located on a busy street. As soon as I walked into the building, there was a man in his forties sitting in an old wooden chair with two missing back slats, behind an...

1. Exceptional customer service builds credibility and authority. 
2. Outstanding customer service creates word of mouth which is the most effective form of marketing. 
3. Friendly customer service creates loyalty. 
4. Great customer service can lead existing customers to buy...