What Do You Do Better Than Most Of Us?

marketing Feb 18, 2020

My childhood friend was a great singer, his voice can make you smile, cry, inspire, or freeze you all in one musical note. We used to sit down and think about what he would do if he gets a platform, an opportunity to showcase his talent. I grew up in the '90s, we did not have YouTube, Twitter,...

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3 Things Every Small Business Owner Should Know

clarity culture marketing Jan 21, 2020

I want to share three things that, if you focus on,  you will be able to build a profitable business. 

I help too many business owners become more productive and profitable, and on every discovery call I have with them, I ask them many questions, but I focus on three main things: 

...
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10 Books Every Entrepreneur Should Read

book review Jan 03, 2020

This year, I'm committed to finding and reading all of the best books I can find. 

This is a list of the best business books that I read in 2019, and tens of millions of people have read them. The ideas in these books helped millions of people start and grow their businesses. I'm confident...
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Cutting Onions: Leadership Lessons Learned From the Restaurant Industry

book review Dec 27, 2019

This is a fantastic book. It talks about leadership, team building, and building cultures. I will start my summary/review by introducing the author. If you master the book's concepts, there is no limit on how far you can take your leadership skills. Do not read the book. Study it. 

Who is...

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Gifts and The Wrapping Paper

clarity Dec 26, 2019

Every gifted man or woman in the world walked around on this earth, confused and full of self-doubts.

Do I have what it takes to do this? Why should they listen to me? How can I make this happen?

Yes, Bill Gates had these thoughts, and Henry Ford struggled with self-doubts.

When I hand my...

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Fire Your Bad Customers

Uncategorized Dec 09, 2019

The customer is always right, provided the customer is right for you.

Instead of saying the customer is always right. Ask, “ Is he or she the right customer for my business?”

I just fired a customer that wasn’t the right customer for my business. I was working with him on a...

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Boundaries At Work

clarity Aug 19, 2019

We spend a lot of time at work, so creating boundaries in the workplace and around our work is extremely critical to our health and wellbeing. Our boundaries at work guide how you form relationships with managers, co-workers, and employees. Healthy boundaries can make the difference between...

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Find Your True WHY

clarity passion Aug 06, 2019

A single guy who wants to get married because he is tired of washing dishes will not be a good husband. He needs to dig deeper for another reason.


The young teenager who wants to be pregnant because she likes pregnancy clothes will not be a good mother. She needs to learn about motherhood.


The...

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Five Powerful Lessons My Mentor Taught Me

mentor Jul 30, 2019

Over twenty years ago, I walked into a used car dealership to buy my first car. It was an old red brick building that is located on a busy street. As soon as I walked into the building, a man in his forties was sitting in an old wooden chair with two missing back slats behind an old-fashioned...

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Ten Reasons to Deliver Amazing Customer Service

customer service strategy Jun 18, 2019
 
  1. Exceptional customer service builds credibility and authority. 
  2. Outstanding customer service creates word of mouth, which is the most effective form of marketing. 
  3. Friendly customer service creates loyalty. 
  4. Great customer service can lead existing customers to buy...
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