15 years ago, I visited a Masonic Retirement Center during lunch, and I noticed an older man eating alone. His name was James. He was hunched down in his chair, leaning closer to the...
15 years ago, I visited a Masonic Retirement Center during lunch, and I noticed an older man eating alone. His name was James. He was hunched down in his chair, leaning closer to the...
You should base every business decision on this question:
What problem does it solve?
You want to create a new product, ask what problem does it solve? You want to add a feature, ask what problem does it solve? You want to hire a new employee, ask what problem does he or she solve?
If you...
Most of my consulting clients want to know how to solve problems quickly. I tell them to make decisions often and assess them. If they are right, great. They will have a head start, and if they are wrong, they can pivot and change course.
Most of us dislike making simple decisions because our...
If you want to change your life, add zero at the end of your effort.
When leaders do not want to make hard decisions, they form committees.
Most committees are boring and pointless. If committees have a mission statement, it would be, “We complicate every issue, fight every innovation, and slow down every process.”
I know an organization that formed a...
Most people ask for general advice, “What should I do?”
I do not tell them what to do. I say, “What do you think you should do?”
It is hard for me to tell them what to do because they have not told me enough information.
Starbucks sells coffee and offers people a third place to drink their coffee peacefully. They have 15,000 stores around the country and another 15,000 around the world. They sell coffee better than anyone else.
One of the biggest issues that small businesses struggle with is their owner’s inability to step away from their business. I consulted one of the most successful restaurant owners in North Texas, and I asked him to take a week off. His answer was. “No one knows how to buy groceries...
When I hear entrepreneurs complain about their business, they blame the economy, their staff, their locations, their education, but they rarely talk about their own effort. So, instead of helping them do more, I ask them to do less of everything.
Entrepreneurs are great at adding to their...