Let me ask you a question: Is the Customer Always Right?

• If the customer is wrong, is she your customer?
• If the customer is a jerk, do you want him to be your customer?
• If the customer costs you money, is she worth it?
• If the customer demanding too much of your time, is he the right one?

Fire...

Most people lose focus for two reasons, either distractions or exhaustion.  

People live their lives the same way they use the internet, they have many tabs open simultaneously, and they think they are more productive. Working on too many projects won't make you more productive. It...

When I mentor someone to grow their business in 90 days or less,  I do not use some terms such as, "If I were you." 

It is tempting to start conversations with people saying, "If I were you," but nothing comes after this statement that helps the other person. You are not the other...

A few years from now, you will wake up and ask yourself why I didn't get more done in 2021?

There are two kinds of people right now: one group waiting for the storm to pass and another group that is busy making things happen. 

The storm you live in right now is beyond your control, so...

Is there anything more interesting than sitting down with a 90-year-old man asking him about life and business?

15 years ago, I visited a Masonic Retirement Center during lunch, and I noticed an older man eating alone. His name was James. He was hunched down in his chair, leaning closer to the...

What will other people think? 

This question can cause analysis paralysis because it will keep your wondering what other people will think of your action. It makes you slow down, waste more time, and ask more questions instead of starting that business, working on that project, connecting...

One of the biggest barriers standing between most people and the life they desire is simply a lack of accountability. They have big dreams but no plan to achieve them. 

You can be brilliant, have great passion and excellent ideas, but your outcome is always determined by what you do and who...

Here are five things I thought were worth sharing this week: 

1. My most read blog this week, You Are Ready Now. 
2. An article that I enjoyed reading, Can We Please Stop Calling Everyone 'Addicted'? There are some big problems with throwing the word "addiction" around.
3. A documentary that...

I talk about networking a lot. Our Inner Circle is a networking event that we hold every week. Let me clarify a few things about networking. 

Networking is not about exchanging phone numbers. It is about building relationships with mutual benefits. It is about finding who can do what. Most...

Self-confidence is a skill that can be learned. It comes from four different areas: self-talk, courage, commitment,  and competence. 

Positive self-talk is the foundation of self-confidence. You have to be able to talk to yourself positively. If you want to do something, you have to...