Fire Your Bad Customers

Uncategorized Dec 09, 2019

The customer is always right, provided the customer is right for you.

Instead of saying the customer is always right. Ask, “ Is he or she the right customer for my business?”

I just fired a customer that wasn’t the right customer for my business. I was working with him on a...

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Boundaries At Work

clarity Aug 19, 2019

We spend a lot of time at work, so creating boundaries in the workplace and around our work is extremely critical to our health and wellbeing. Our boundaries at work guide how you form relationships with managers, co-workers, and employees. Healthy boundaries can make the difference between...

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Find Your True WHY

clarity passion Aug 06, 2019

A single guy who wants to get married because he is tired of washing dishes will not be a good husband. He needs to dig deeper for another reason.


The young teenager who wants to be pregnant because she likes pregnancy clothes will not be a good mother. She needs to learn about motherhood.


The...

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Ten Reasons to Deliver Amazing Customer Service

customer service strategy Jun 18, 2019
 
  1. Exceptional customer service builds credibility and authority. 
  2. Outstanding customer service creates word of mouth, which is the most effective form of marketing. 
  3. Friendly customer service creates loyalty. 
  4. Great customer service can lead existing customers to buy...
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Why Negative Self Talk Is Bad for You (And How to End It in 3 Steps)

Everyone I met in my life wants unlimited opportunities, better relationships, a healthy body, a forgiving heart, a sharp mind, amazing skills, and financial security… If we all want these things, how come we can not accomplish them?

I think many of us can’t accomplish them because...

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What Do You Stand For?

business strategy Mar 26, 2019

The reason I do not separate life and business is this:

Business is a human enterprise. When you strip business to its core, it is always about people helping people.

To build a better business, be so valuable that others can not ignore you.

Think about your vowels (A, E, I, O, and U)

  1. ...
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Is the Customer Always Right?

marketing Mar 05, 2019

Let me ask you a question, Is the customer always right? 

  •  If the customer is wrong, is she your customer?
  • If the customer is a jerk, do you want him to be your customer?
  • If the customer costs you money, is she worth it?
  • If the customer demanding too much of your time, is he the right...
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Is Intuition More Important Than Empathy?

advice mindset Feb 25, 2019
Intuition and empathy 
Some experts argue that both traits are required to build a strong marriage. I’m not sure I place intuition on the same playing field with empathy. 
Let’s dissect my statement. 
I walk into my house. I see that our house is messy, and my wife on...
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How To Be Successful

clarity mindset Feb 18, 2019
 
If you want to be successful, do what you have to do even when you do not want to do it.
 
These small things that you do every day add up to create your future. Everything matters. Waking up on time matters, and reading five pages a day matter. Eating healthy snacks matters.
...
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Marketing in Simple English

marketing Feb 06, 2019
Let me explain marketing in plain simple language.
 
If you own a fried chicken restaurant in a small town and you place a sign in the town square saying “Best Fried Chicken,” that’s advertising.
 
If you pay someone to dress like a chicken and wave a sign on the...
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